Returns & Exchanges

At Bondi Sands, we want you to be completely satisfied with your glow. If you are not happy with your purchase, you can return unopened and unused items within 30 days of delivery for a full refund.

Return Process

• 1.
  Check Eligibility

  Ensure your products are in their original, unopened packaging and were purchased directly from the Bondi Sands Australia website.

• 2.
  Contact Support

  Reach out to our customer care team with your order number and reason for return to receive your Return Authorization number.

• 3.
  Pack and Post

  Securely package your items and send them back to our Melbourne warehouse using a trackable shipping service of your choice.

• 4.
  Receive Refund

  Once our team inspects the returned goods, we will process your refund back to your original payment method within 5-10 business days.