Frequently Asked Questions
Everything you need to know about your Bondi Sands glow.
How long does shipping take within Australia?
Standard shipping typically takes 3-5 business days, while Express shipping arrives within 1-2 business days for most metropolitan areas.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
What is your return policy?
We offer returns on unopened and unused products within 30 days of purchase. Due to hygiene reasons, we cannot accept returns on used items.
Are Bondi Sands products cruelty-free and vegan?
Yes, all Bondi Sands products are PETA-certified cruelty-free, and the majority of our range is vegan-friendly.
How can I track my order?
Once your order has been dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your delivery.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and buy-now-pay-later options such as Afterpay and Klarna.